Refund policy
Thank you for shopping with us at DreamyBook.
If you're not completely satisfied with your purchase, we're here to help.
π Cancellations
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You can cancel your order anytime before dispatch/fulfilled, during transit we cannot cancel your order.
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On receiving a cancellation request, the admin will allow it and process your refund within 24 Hours.
π Returns
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You have 5 days from the date of delivery to request a return.
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To be eligible for a return, your item must be:
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Unused and in the same condition that you received it
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In the original packaging
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We require a receipt or proof of purchase.
π Refunds
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Once we receive your item, we will inspect it and notify you that we have received your returned item.
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If your return is approved, we will initiate a refund yo your original method of payment. (UPI/Card)
π Shipping Refunds
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You will get a full refund on shipping costs if the return reason is genuine as mentioned in the return clause.
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If the reason is not genuine then you will bear shipping as well as return shipping cost.
To initiate a return, please whatsapp us at 9024958524Β with your order number.